How we collect, use, and protect your information when you use CargoPro.
Mile Marker Technologies, LLC (“MMT,” “we,” “us,” or “our”) is committed to transparency about our information practices. This Privacy Policy describes how we collect, use, store, share, and protect information in connection with your use of the CargoPro application and related services (“Application”). By using the Application, you consent to the practices described in this Policy.
When a fleet administrator registers a carrier account, we collect company name, USDOT number (if provided), MC number (if provided), administrator name, email address, contact phone number, and billing information. Billing card data is processed and tokenized by our third-party payment processor (Square) and is never stored in full on MMT’s servers.
Fleet administrators provide driver names and mobile phone numbers when provisioning driver accounts. This information is stored in our database and associated with your carrier account. It is used solely to create driver access credentials and to send SMS activation messages.
When a driver submits a cargo securement inspection through the Application, we store:
These records constitute “Carrier Data” as defined in our Terms of Service and are accessible by the carrier’s fleet administrator through the fleet management console.
Photos captured through the Application as securement evidence are uploaded directly to secure cloud storage (Amazon S3) under pre-signed URLs. Photo storage is associated with your carrier account. Photos are encrypted in transit using TLS and at rest.
We automatically collect data about how the Application is used, including:
This information, together with all derived analytics and benchmarks, constitutes “Performance Data” as defined in Section 4.
We retain records of SMS messages sent for driver account provisioning, including phone number, message timestamp, and delivery status as reported by our SMS provider (Twilio). We do not retain the content of driver replies beyond opt-out signals.
If you contact MMT for support, we may retain records of those communications and any information provided to assist with your request.
We use the information we collect to:
We do not collect GPS location data, health information, or government-issued identification numbers. We do not use your information for advertising or behavioral profiling. This Application is intended exclusively for commercial transportation professionals.
To be clear about our data practices:
Performance Data — including all usage data, fleet-level compliance metrics, anonymized inspection analytics, diagnostic data, cargo type performance benchmarks, driver performance indicators (anonymized), fleet trend data, and all analytics or models derived from your use of the Application — is the exclusive property of Mile Marker Technologies, LLC. MMT owns all Performance Data in perpetuity. Nothing in this Policy, the Terms of Service, or the EULA transfers any ownership interest in Performance Data to you.
BY USING THE APPLICATION, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT MMT OWNS ALL PERFORMANCE DATA AND MAY USE, ANALYZE, AND COMMERCIALIZE PERFORMANCE DATA FOR ANY LAWFUL BUSINESS PURPOSE WITHOUT ADDITIONAL NOTICE OR COMPENSATION TO YOU.
Your fleet’s individual, identifiable inspection records (Carrier Data) remain accessible through your carrier account. MMT does not sell individually identifiable Carrier Data to third parties. However, by using the Application, you grant MMT a worldwide, royalty-free, perpetual, irrevocable license to: (a) store, process, and display Carrier Data within the Application; (b) use Carrier Data for application improvement; and (c) aggregate and anonymize Carrier Data to create Performance Data. Once Carrier Data has been aggregated or anonymized, the resulting data constitutes MMT Performance Data subject to Section 4.1.
Driver names and phone numbers provided by fleet administrators are used exclusively for account provisioning and SMS activation. This information is not sold by MMT to third parties and is handled in accordance with Section 5.
We share information with third parties only as described below. We do not sell or share your individual inspection records or driver personal information with commercial third parties.
We share driver phone numbers and activation message content with Twilio (or another SMS provider) solely for the purpose of delivering SMS account activation and provisioning messages. SMS providers are not authorized to use driver phone numbers for any purpose other than message delivery on MMT’s behalf.
Billing information is shared with Square (or another payment processor) for subscription payment processing. MMT does not store full payment card numbers. Payment data is subject to the payment processor’s privacy policy and PCI DSS standards.
Evidence photos are stored with Amazon Web Services (S3). Usage data and inspection records are stored on cloud database infrastructure. These providers operate under contractual data processing obligations with MMT.
We may disclose information when required to comply with applicable law, subpoena, court order, regulatory request, or to protect the rights, safety, or property of MMT, our users, or the public.
In a merger, acquisition, asset sale, or similar transaction, information — including Performance Data — may be transferred as a business asset. Performance Data is a core proprietary asset of MMT and will transfer with any such transaction.
6.1 Carrier Account Data. Retained as long as your account is active and for a commercially reasonable period after closure to fulfill legal obligations.
6.2 Driver Records. Driver names and phone numbers are retained while associated with your active carrier account and for a reasonable period following account closure or driver deactivation.
6.3 Inspection Records (Carrier Data). Retained for as long as your account is active and for up to three (3) years thereafter, after which records may be deleted or permanently anonymized and incorporated into Performance Data.
6.4 Evidence Photos. Retained in your fleet account while active and for a commercially reasonable period following account closure, subject to cloud storage policies.
6.5 Performance Data. Retained indefinitely as a proprietary MMT business asset. Performance Data that has been aggregated or anonymized is not subject to deletion obligations.
6.6 SMS Records. Delivery records retained for operational and compliance purposes consistent with Twilio’s data retention practices.
MMT implements commercially reasonable technical, administrative, and physical safeguards including TLS encryption for data in transit, encryption at rest for sensitive data, role-based access controls, JWT-based authentication, and periodic security assessments. Evidence photos are stored under pre-signed, time-limited URLs with access controls.
No security system is impenetrable. We cannot guarantee absolute security. If you believe your account has been compromised, contact support@milemarkertech.com immediately.
Subject to applicable law and the data ownership provisions in Section 4:
Performance Data, as MMT’s proprietary property, is excluded from individual deletion rights. Carrier Data that has been anonymized into Performance Data cannot be individually extracted or deleted.
The Application integrates with third-party services including Square (payment processing), Twilio (SMS delivery), and Amazon Web Services (cloud storage and infrastructure). MMT is not responsible for the privacy practices of these providers. We encourage you to review their privacy policies directly.
The Application is intended exclusively for commercial transportation professionals and is not directed to individuals under eighteen (18) years of age. We do not knowingly collect information from minors.
Depending on your state of residence, you may have additional rights under applicable state privacy law (e.g., CCPA). Performance Data, as MMT’s commercial business data, may not be subject to individual access or deletion rights under applicable state law. For state-specific inquiries, contact support@milemarkertech.com.
MMT may update this Policy periodically. We will notify you of material changes through the Application or by email to the account administrator address. Continued use of the Application after the effective date of any update constitutes acceptance of the updated Policy.
For privacy, data, or legal inquiries:
Mile Marker Technologies, LLC
support@milemarkertech.com
Website: gocargopro.com